Introduction
StarLinker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, an...
Scan-FirstLast Updated: May 4, 2024
Privacy Policy
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Information We Collect
When you create an account, we collect:
How We Use Your Information
We use the information we collect to:
Data Storage and Security
Your data is stored using Supabase, a secure cloud database service with SOC2 compliance. We implement appropriate technical and organiza...
1. Introduction
StarLinker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using StarLinker, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Display name and profile information
- Authentication data (passwords are encrypted and hashed)
- Account creation and activity timestamps
2.2 User Content
We store all data you create within the Service, including worlds, entities, connections, tags, and other content you generate. This data is stored securely and is only accessible to you and anyone you explicitly share it with.
2.3 Usage Data
With your consent, we may collect anonymous usage analytics to improve the Service, such as feature usage patterns and performance metrics. This data is never personally identifiable.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Authenticate your account and provide access to your data
- Sync your data across devices (for paid plans)
- Send you service-related communications
- Respond to your inquiries and support requests
- Detect and prevent fraud or abuse
4. Data Storage and Security
Your data is stored using Supabase, a secure cloud database service with SOC2 compliance. We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit (TLS) and at rest
- Secure authentication mechanisms with session management
- Row-level security policies for data isolation
- Regular security audits and dependency updates
- Access controls and role-based permissions
5. Third-Party Services
We use the following third-party services to operate StarLinker:
- Supabase - Authentication and database storage
- Vercel - Hosting and deployment
- Sentry - Error tracking and monitoring (anonymized)
- Google Analytics 4 - Optional aggregate usage analytics (enabled only with consent)
These services may process your data only as necessary to provide their services to us and are bound by their own privacy policies.
6. Your Rights
You have the right to:
- Access - Request a copy of your personal data
- Correction - Update or correct your personal information
- Deletion - Request deletion of your account and all associated data
- Export - Export your data in a portable format
- Objection - Object to certain processing of your data
- Withdraw Consent - Revoke analytics consent at any time
To exercise these rights, contact us at hello@starlinker.io or use the account management features in your settings.
7. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). We process your data based on your consent and our legitimate interest in providing the Service. You can withdraw your consent at any time by deleting your account or adjusting your privacy settings.
8. Data Retention
We retain your data for as long as your account is active. When you delete your account, we will permanently delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date and, where appropriate, through email or in-app notification.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at hello@starlinker.io or visit our contact page.